FREQUENTLY ASKED QUESTIONS
do I make a reservation?
call 888-529-2563 or send us an email request. Reservations are
required in advance for all programs unless otherwise specified. A
deposit is required to hold your reservation.
I bring my own gear?
if it is appropriate. Kayaks for instruction and tours need to have a
minimum of safety features as well as be an appropriate style and
size kayak for the class or tour. Call and check with us first. Do I
get a discount if I bring my own gear? No.
happens if the weather is bad?
still operate all of our programs in rainy conditions. Kayaking is
after all a water sport. We will delay or cancel programs in
dangerous weather conditions like thunderstorms or gale force winds.
If this happens during your class, we will either credit you at a pro
rate, or reschedule you to finish the missed portion at your
is your cancellation policy?
or schedule changes 8 days of more prior to the event start date will
be fully refunded or credited with no penalty. Cancellations within 7
- 2 days of the event will not be refunded, but you will be allowed
to carry over deposits to future classes or tours scheduled with
Adventure Crafters within 60 days. Cancellations withing 24 hours
will not be refunded. Please mark this date on your calendar after
making your reservation!
time should I plan to arrive for class?
should get to class/tour at least 30 minutes early. Classes and tours
start on time.
we take breaks?
In our 7 hour instructional classes we always take a lunch. Often
times it is a working lunch in which students and instructors share
information and experiences. Students need to provide their own bag
lunch. Each student should have at least one liter of water so that
they can stay hydrated. Breaks are taken when needed, students need
only to ask their instructors during class. On our 3 hour tours we
take a beach walk and snack.
many students in each classes?
to student ratio is 1:6.
certifications do your instructors have?
instructors hold current and up to date American Canoe Association
(ACA) Certifications. Their level of certification always meets or
exceed the level of class they are teaching. All instructors are also
CPR and First Aid trained.
should I wear/bring?
appropriately for the days weather. Any non-cotton material is
appropriate. Spray jackets, wet suits and paddle booties are
available for spring and fall paddling. No open toed shoes or strap
on sandals please. For full day instruction please bring a lunch,
snacks and 1 liter or more of water. For half day instruction please
bring a snack and 1 liter of water. Half day tours we provide a snack
change of clothes and towel
bag if you plan to bring a camera or phone