FREQUENTLY ASKED QUESTIONS

How do I make a reservation?

Just call 888-529-2563 or send us an email request. Reservations are required in advance for all programs unless otherwise specified. A deposit is required to hold your reservation.

Can I bring my own gear?

Yes, if it is appropriate. Kayaks for instruction and tours need to have a minimum of safety features as well as be an appropriate style and size kayak for the class or tour. Call and check with us first. Do I get a discount if I bring my own gear? No.

What happens if the weather is bad?

We still operate all of our programs in rainy conditions. Kayaking is after all a water sport. We will delay or cancel programs in dangerous weather conditions like thunderstorms or gale force winds. If this happens during your class, we will either credit you at a pro rate, or reschedule you to finish the missed portion at your convenience.

What is your cancellation policy?

Cancellations or schedule changes 8 days of more prior to the event start date will be fully refunded or credited with no penalty. Cancellations within 7 - 2 days of the event will not be refunded, but you will be allowed to carry over deposits to future classes or tours scheduled with Adventure Crafters within 60 days. Cancellations withing 24 hours will not be refunded. Please mark this date on your calendar after making your reservation!

What time should I plan to arrive for class?

You should get to class/tour at least 30 minutes early. Classes and tours start on time.

Do we take breaks?

Yes. In our 7 hour instructional classes we always take a lunch. Often times it is a working lunch in which students and instructors share information and experiences. Students need to provide their own bag lunch. Each student should have at least one liter of water so that they can stay hydrated. Breaks are taken when needed, students need only to ask their instructors during class. On our 3 hour tours we take a beach walk and snack.

How many students in each classes?

Instructor to student ratio is 1:6.

What certifications do your instructors have?

All instructors hold current and up to date American Canoe Association (ACA) Certifications. Their level of certification always meets or exceed the level of class they are teaching. All instructors are also CPR and First Aid trained.

What should I wear/bring?

Dress appropriately for the days weather. Any non-cotton material is appropriate. Spray jackets, wet suits and paddle booties are available for spring and fall paddling. No open toed shoes or strap on sandals please. For full day instruction please bring a lunch, snacks and 1 liter or more of water. For half day instruction please bring a snack and 1 liter of water. Half day tours we provide a snack and water.

Also recommended:

Sunglasses, sunscreen, hat

Dry change of clothes and towel

Dry bag if you plan to bring a camera or phone